Hi everyone! I am currently putting together a list of requirements for a "Customer Resource Center". Not necessarily an LMS, although my requirements document will definitely include components of one (just probably ranked lower). Right now we just have a landing page on Hubspot with links to different resources for customers. I'm curious if any of you have done this and have a list put together? Or if not, maybe you could just share your top things you look for when evaluating vendors/building out a resource center? My goal is to be able to determine if we can continue getting by with just a landing page or what it would look like to build out a robust resource center for our customers, and what vendors would make sense for us to evaluate right now.
Hi hi- not sure if this has been asked before but has anyone either started over or started from scratch with a "Customer Resource Center"? Basically a customer portal for education/learning/product news? Ours has been abandoned and I'd like to propose we reimagine it and potentially start all over. Ours is built on Hubspot and is a pain to update so I'd also be interested in hearing how you've built yours/what tools have been helpful and generally how you approach this. Thanks in advance!