Is anyone at the CMA Summit in San Francisco this week?

Hi everyone 👋 For those who run Customer Advisory Boards, I would love to pick your brains about meaningful prompts/questions you've asked to facilitate peer networking and relationship building among customers. While a key focus is of course on product feedback, I want to ensure that we are dedicating time for our customers to get to know — and learn from — one another.

Our first CAB will have breakout rooms segmented by role type. Dropping some questions I'm considering (besides the usual "Tell us about your role and company" and casual icebreakers) in 🧵 — would love to hear your thoughts as well...

How do you all conduct post-program feedback surveys? What kind of questions do you ask?

We are wrapping up a product feedback program that has been running for about 4 months. I'm planning to send a feedback survey to both customers and internal stakeholders to assess impact. Would love to understand how others have approached this