Random Q: has anyone transitioned from customer success to customer marketing/advocacy? I have a connection who is interested in making a career move and would love to learn about how others have done this. thx!
I did it - I was in CS for 10ish years before moving to CM within the same org. It's incredibly helpful to have CS experience.
I'm sorry I'm late to the game, but yes absolutely happy to chat - bburgess@servicetitan.com