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Kpi help request: tracking retention, adoption, and engagement metrics

MMarie Elliott
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KPI help request! What are you tracking in the realm of retention / adoption / engagement? I don't own advocacy or expansion.

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M
3 comments
SShannon Howard

Is any of this helpful? https://docs.google.com/document/d/1r3o58Z3hLXvt4im3FNekLKOdpUHK9tDy/edit?usp=sharing&ouid=103495023763526558877&rtpof=true&sd=true

MMarie Elliott

I might be able to use some from Lifecycle and Enablement. Thanks!

SShannon Howard

You're welcome! I'm sure others have some great ideas. It may also be product specific.

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