Hi! I'm looking into customer reference tools π (bonus if the tool also covers acts of advocacy). I'm aware of Orca. Any other suggestions? Our tech stack consists of Gainsight (not using Insided at the moment), Hubspot, Salesforce. Thanks!
I'll add there is to be NO outreach based on posts like this. Vendors please message me if you want to break this rule!!
Orca is a CMAweekly preferred partner so there's that π
I'll announce here that I will be hosting a Reference Feature Showdown in January for vendors to show their reference experience from the customer and managers' point of view.
Deeto, Champion, SlapFive, all have the reference function as well.
We bought Deeto at 6sense last spring right as I was leaving there but I believe the rollout has been smooth... You can DM for deets...
I'm super impressed with Champion as well - definitely take a look at what they're doing!
A bit late but we also just purchased Deeto at Dropbox and are onboarding currently. Happy to share our experience with you.
We're currently onboarding Orca. Very happy to share my (limited) experience to date with anyone doing their research.