Hi! I'm looking into customer reference tools 🔎 (bonus if the tool also covers acts of advocacy). I'm aware of Orca. Any other suggestions? Our tech stack consists of Gainsight (not using Insided at the moment), Hubspot, Salesforce. Thanks!
I've been asked by a few people about best practices for standing up your first advocacy program. I’m sharing my six steps for developing an airtight customer advocacy plan—plus two non-negotiables I wish I’d known before launching my first program.
https://www.linkedin.com/pulse/key-steps-plan-evaluate-advocacy-strategy-kristin-blye-dgdje/
Hello! I’m excited to make more customer marketing connections and grateful for this community.
🌎 Location: Boston, MA
💡 Work: (previous) Customer Marketing and Advocacy Director - and currently looking for my next big gig post-RIF
🎯 Currently working on: Developing my personal brand through LinkedIn articles and social engagement
❤ Free time: Raising two wild little girls, volunteering for my town’s Cultural Council, founder of Bookclub Babes Social Club (we meet once a month at a German beer hall to discuss murder mysteries)
🫶 LinkedIn: https://www.linkedin.com/in/kristinblye/ 👈 Let's connect!
In my latest LinkedIn article, I shared experiences of when the customer marketing role was business critical 💪 https://www.linkedin.com/posts/kristinblye_customermarketing-customersuccess-customerretention-activity-7227297586464919554-IJvF
