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Practitioners push back on customer experience feedback

did you get any push back from practitioners? The view rates have been great, but the customer experience feedback has been 50/50

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Not really—they can simply close the popup if they want to. It also helps if you have some in-app notifications of receiving a surprise gift (you obvs set the criteria on who qualifies). Get one of those and a customer will be more likely to not dismiss future pop-ups 😉

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