Has anyone used &Open? I am going through an RFP for a gifting platform and came across them in my research. The demo has impressed me and they have a short-list of big clients: Airbnb, Atlassian, and Intercom. I have looked at Postal and of course Sendoso (power user for years), but &Open has caught my eye....would love to hear others' insights into &Open!
Is Reachdesk or Loop and Tie on your list? They’re great too (and I ran customer marketing at Alyce—acquired by Sendoso—so I don’t take recommendations on gifting platforms lightly).
Thanks - I have these on my list:
Postal
Clove & Twine
Sendoso/Alyce
Loop & Tie
&Open
I used Loop & Tie <i>yeeaaears</i> ago, so might be time to check out their platform again. The only thing I didn't like about Loop & Tie was having to have Zapier for integrations/trigger sending. Was that ever an issue for you?
I can’t speak much to the mechanics on that end re:loop and tie—I just know some of their leadership and they’re fantastic. Really customer centric, go the extra mile kind of people. I was a Reachdesk customer as well, and they have all the integrations and great CSMs. They’re still stronger in EMEA than NA, but they’re catching up quickly. I’d avoid Sendoso.
