Hi all, on the topic of Community Platforms, anyone using Sprinklr? Or has anyone evaluated them? We are looking at them (Adobe), got a demo today and were quite impressed however they have not come up at all in any of my conversations with other Community leaders, orgs, etc. so I am a little confused!
Interesting, I've only come across clients who use it for employer advocacy. Are you thinking about Sprinklr for your customer community?
We use Sprinklr for social media management. Had no idea they had a community platform too.
I have known them as a platform for social media management; but not as a community platform. Caitlin - what's your evolution criteria for the platform?
Yeah we are looking at it for a community platform. From what we saw yesterday, I would say its a better Khoros but thats what we saw in the demo
We are building a new generation community platform for enterprises. Let me know if you would like to take a look.
It does look pretty modern / clean on their public-facing community too: https://community.sprinklr.com
It looks clean. The only limiting factor I see is that it keeps everything in the 'discussions' format. Modern communities need more than simple discussions.
