Hey all! One customer wants to curate all posts in their customer community at least for the first three months. What are your thoughts on this regarding the cons and pros, the effect on this or the right policy/way to actually moderate the posts? Any insights to share?
Hi Joel, how are you? So one community team wants to curate all the posts from their members (at least in the beginning) before they are publicly visible in the community.
Late to answer - but this is a proven strategy to build value for your initial members. Curation also allows you to set the tone of the community and expectations about the kind of content members can expect.
There are no obvious cons; provided you pick your first 100 members.
