Join Other Customer Marketing & Advocacy Professionals

Community Retention Rates: Benchmarking Best Practices

Hi all, anyone in the Community space open to sharing their Community retention #s? I am trying to figure out what a good baseline is. We currently have about a 35% retention rate QoQ - looking at repeat users coming back to our community. Would love to compare that to others to see if this is good or not as I can not find much around industry best practice

J
1 comment

, , & — Thought y’all would be able to share some insights with Caitlin 😊

Add a reply
Sign up and join the conversation on Slack