Join Other Customer Marketing & Advocacy Professionals

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Emma Hanevelt
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Emma Hanevelt
Offline, last seen 2 months ago
Joined July 4, 2024

Hey all! I was curious about what everyone uses as a resource hub for their advocates/ambassadors. We want to build a destination for our ambassadors to tap into training and learning resources. We were looking at Notion. However, we won't be renewing our license for it. Ideally, don't want to create it in Google Docs, but also want to avoid investing $$$ in gainsight/khoros solution if possible.

7 comments
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Hey, all! How do you reflect in Salesforce that an account has an ambassador? Currently, we’re adding them to a Salesforce campaign, which then adds to a contact on the account and will then email the CSM or AE. My current worry is that if the contact is buried in the contacts list, it still won’t be quickly seen on the account’s page at one glance.

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Hey all! I'm currently prioritizing ways to identify champions in our b2b accounts, specifically our targeted or key accounts. Has anyone had any success identifying champions and inviting them to your advocacy programs? If so, what channels or campaigns have you found most successful. Thanks!

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