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Christine L Bettinger
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Christine L Bettinger
Offline, last seen 7 days ago
Joined October 10, 2024

Hi Kaveri! We just had an event with our customers and we hosted an appreciation luncheon - this was just for our most engaged customers - (a special, "invite-only" event). Our CEO, CCO and CPO were in attendance to thank folks and took time to answer a Q&A session. We had flowers as centerpieces and the person at the table with a sticker (it was a sunflower sticker) on the bottom of their chair, got to take the flower with them. We also had candies on the table, plus selfie props and a selfie photo frame for them take photos with and tag our event. Additionally, upon registering, we provided a simple one pager where we highlighted all of the fun things we had in store for them at the conference. This included not only what was described above, but we did an amenity drop to their room (chocolate covered strawberries with "Thank You" written in chocolate, or macaroons) along with a thank you card, front row seating at our general sessions (they LOVED this - we had a lighted "lollipop" so they could find us and then we guided them to their seats), We also passed out lanyard pins with the name of our program - they loved this too! Relatively inexpensive. We had a charity walk on one of the nights and we highlighted to those that were participating that we could all walk together - it was great to mingle with our members. We also texted our customers in the morning to let them know what we had in store for them that day - they loved this also. Hope this helps!!

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